
The BrandonWayne Group partners with some of the industry's best companies to provide call center organizations with all inclusive solutions for their human capital needs and requirements.
The Customer Service Fit Index® is part of the Call Center Fit Index suite of web-based assessments, and winner of the 2006 Product of the Year Award from Call Center Magazine. The CSFI is designed to reduce voluntary employee turnover in customer service call centers. The CSFI measures applicants' job compatibility by identifying their tolerance for work-related activities and environmental characteristics. The CSFI also collects information regarding applicants' interpersonal style to determine their "fit" for the call center agent job. The Site Selection Group, headquartered in At The Taylor Reach Group, Inc. (TRG) we take a ‘hands-on’ holistic approach to improving our clients’ customer interaction and call/contact center strategies, by examining every aspect of the call/contact center interaction process. More than 150 years of award winning contact center industry experience. Proven results delivering operational innovation to call and contact centers around the globe. With more than 14,000 agent positions globally employing TRG designed operational models. Join the Fortune 1000 companies that rely on TRG to meet their operational and performance goals (people, process, technology and methodologies) regarding their call centers, contact centers as well as customer/employee satisfaction measurement, outsource and location assessments, technology assessments, inside and outside sales performance delivery. Indeed is a search engine for jobs - with a radically different approach to job search. In one simple search, Indeed gives job seekers free access to millions of employment opportunities from thousands of websites. Indeed.com includes all the job listings from major job boards, newspapers, associations and company career pages - and we continue to add new sites every day.
The company has become a leader in call center site selection with the completion of over 500 call center location studies for leading corporations across the world. 
HRMC Acclaim™ expertly manages every area of talent acquisition, from sourcing through hiring, to managing the employee life cycle and increasing retention. And unlike any other HR technology available today, Acclaim creates a feedback loop that continually refines and improves the hiring process based on what really works in your environment.
Acclaim's innovative platform seamlessly integrates with your existing technology, maximizing your investments. And if you’re not satisfied with your current technology, Acclaim is the comprehensive solution, minimizing repetitive HR administrative functions across the board. Build your applicant tracking system into a more thoughtful, proactive recruiting method. Leverage employee performance data to continually refine and improve the assessment and hiring process. And if you’re not satisfied with your current solution, Acclaim is your comprehensive solution, minimizing repetitive HR administrative functions across the board. 