The BrandonWayne Group is a dedicated team of call center professionals led by industry veteran and company founder, Michael R. Maffei. Mr. Maffei has over 25 years of call center industry experience working with some of the world's leading companies in transforming their call center human capital organizations.
The BrandonWayne Group specializes in call center human capital solutions.When you partner with us, we work with you to develop a strategy that allows you to effectively recruit, screen, assess and hire successful and qualified employees for your call center. We have a proven history of not only solving call center recruiting problems, but also lowering overall human capital expenditures.
We are a national leader in call center recruiting and staffing. Unlike traditional staffing firms, we are experienced specialists in the call center industry. Our team has sourced thousands of candidates for a variety of clients throughout North America.
Our Values and Mission
"To deliver industry leading call center human capital solutions that transform our clients' existing recruiting, screening and staffing methodologies."
The BrandonWayne Group focuses a great deal of time and effort in reviewing and analyzing your current processes to determine your specific staffing requirements. This allows us to match the right person with the right position. Our Call Center Response® programs and services assist in recruiting the most qualified candidates to match your specific call center needs.
People Who Understand the Call Center Industry
The BrandonWayne Group is the only company with proprietary programs (Call Center Response® and CallCenterClassifieds.com®) that reach out beyond the traditional marketplace. We have the resources to actively recruit and uncover candidates by utilizing our industry experience and expertise.
The management and staff of the BrandonWayne Group have all worked in the call center industry in a variety of roles. We concentrate on assisting in dramatically improving your call center workforce. From pre-hire to post-hire, we partner with you to provide candidates that match your unique hiring requirements.
The BrandonWayne Group's Call Center Response® recruitment process is managed by a team of experienced specialists who continually work in recruiting qualified candidates throughout North America. We currently have a database of over 50,000 call center candidates (and growing) which allows us to significantly source and screen qualified applicants 50% faster than traditional temporary staffing companies or recruiters.
Since 2003, the BrandonWayne Group has experienced phenomenal growth. With corporate offices in Nashville,Tennessee, we are prepared to work with you to provide a "single source" call center staffing solution.
Discover how the BrandonWayne Group can assist you in selecting the right candidates for your call center. Contact us to discuss our innovative programs and services, by clicking here or by calling 800-946-2693 .